Norfolk IT Recruitment
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Contact/Further Information

If you are interested in this vacancy or any others displayed on the site, or if you would just like to speak to one of our consultants, please use the contact information below

Consultant:
Cassandra Watts
Email:
enquiries@norfolkitrecruitment.co.uk
Telephone: 01603 340201

Alternatively please use the contact form below:

Job Title:  Support Engineer
Reference:  SD8
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Support Engineer

Salary: £20,000 - 25,000
Job Type: Permanent
Location: Diss, Norfolk


Description

Exciting opportunity for an experienced Support Engineer within a leading organisation based in Diss, Norfolk.

Duties will include:

• Providing general IT support to all employees and sites across the company
• Diagnose and resolve technical issues
• Build / configure devices such as laptops, PCs, printers and terminals
• Escalate IT issues to the Head of IT as appropriate
• Participate in system installation projects off site as from time to time may be deemed necessary

Applicants must possess:

• 3 years + experience working within an IT helpdesk team (1st / 2nd line support) for a multisite business with a large customer base
• Excellent technical background in a Microsoft Windows environment utilising Terminal Services
• 3+ Years using Windows 7, Microsoft Office (Excel, Word and Outlook) 2007 or 2010 versions
• Demonstrable understanding of communication technologies (such as Wide Area Networks, VPNs, ADSL, Remote Desktop, Anti Virus (Kaspersky), Terminal Services etc.
• Excellent communication skills

Should you have any questions or wish to apply please do not hesitate to contact Norfolk IT Recruitment Limited.

Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.